Coverage Alerts
Travel insurance is designed to protect you from financial losses due to unforeseeable events. That means benefits may not apply for events that were public knowledge when you purchased your plan. For your convenience, you can refer to this page for coverage alerts on some known and foreseeable events that may not be covered.
LATEST EVENTS
Events listed below are considered known and foreseeable, as of the dates posted with them. This list is not meant to be exhaustive, and there may be events considered known or foreseeable not listed below. Be sure to revisit this page to check for new coverage alerts when reviewing your travel insurance plan documents.
War in Israel and Surrounding Region
The information in this Coverage Alert is current as of the time of publication but is subject to change as the situation develops.
UPDATE: Since the war began on October 7, 2023, there have been substantial expansions and escalations of this armed military conflict. This includes more recently on August 25, 2024 when Israel and Hezbollah exchanged heavy fire across the border between Israel and Lebanon, resulting in further travel disruptions in and around impacted areas. We are updating this coverage alert to assist consumers in understanding how the war and acts of war in Israel and the surrounding region that began October 7, 2023, including these events, may impact coverage.
On October 7, 2023, armed Hamas combatants began an invasion of areas of southern Israel and thousands of rockets have been fired from Gaza into southern and central Israel in a coordinated attack on Israel, injuring or killing thousands. That same day, Israeli Prime Minister Benjamin Netanyahu publicly declared that Israel is at war and mobilized the Israeli military, and Israel has begun conducting large scale military operations within Gaza and its periphery.
Our deepest sympathies go out to all those impacted and also to their families and loved ones that have been impacted.
These events have led to ongoing travel disruptions and cancellations into and out of the region, with many airlines having reduced or suspended flights.
2019 Novel Coronavirus/COVID-19
The information in this Coverage Alert is current as of the time of publication but is subject to change as the situation develops.
COVID-19 is a known and evolving epidemic that is affecting travel worldwide, with continued spread and impacts expected. COVID-19 became a known event on January 22, 2020 and was recognized as an epidemic as of February 3, 2020.
Allianz Global Assistance is currently assisting customers 24/7/365 who wish to change their travel plans, need travel assistance or would like to file a claim. We are here to fully understand the nature of your situation and provide assistance and applicable coverage under your plan. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation.
We urge any customer who has a medical issue while traveling or who has any other question regarding their plan to call us or contact us online. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have.